Fileinbox Articles & Guides

General Information We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). When you use our Services, we store, process and transmit your files (including stuff like your photos, structured data and emails) and information related to them (for example, location tags in photos). The data and information we collect is used to improve the content of our Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances: * It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. * We transfer information about you if Fileinbox is acquired by or merged with another company. In this event, Fileinbox will notify you before information about you is transferred and becomes subject to a different privacy policy. ## Information Gathering and Usage * When you register for Fileinbox we ask for information such as your name, email address, billing address, or payment information. Members who sign up for the free account are not required to enter any payment details. * Fileinbox uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research. ## Cookies * A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. * Cookies are required to use the Fileinbox service. * We use cookies to record current session information, but do not use permanent cookies. You are required to re-login to your Fileinbox account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. ## Data Storage Fileinbox uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Fileinbox. Although Fileinbox owns the code, databases, and all rights to the Fileinbox application, you retain all rights to your data. ## Disclosure Fileinbox may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service. ## EU and Swiss Safe Harbor If you choose to provide Fileinbox with your information, you consent to the transfer and storage of that information on our servers located in the United States. For European Union and Swiss residents, any questions or concerns regarding the use or disclosure of your information should be directed to Fileinbox by sending an email to support@Fileinbox.com. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with this Privacy Policy. For complaints that cannot be resolved, and consistent with the Safe Harbor Enforcement Principle, we have committed to cooperate with data protection authorities located within Switzerland or the European Union (or their authorized representatives). ## User Data Privacy and Protection 1. Commitment to Data Privacy: Fileinbox is committed to protecting the privacy and security of its users' data. We believe in transparency and are dedicated to ensuring the confidentiality and integrity of the information entrusted to us. 2. Prohibition of Data Sale: Fileinbox strictly prohibits the sale of any user data to third parties. This includes, but is not limited to, personal information, contact details, and any data uploaded or processed through our Service. 3. Data Usage: The data collected by Fileinbox is used solely for the purpose of providing and improving our Service. This may include service-related communication, support, and enhancement of user experience, in compliance with our privacy policy. 4. Third-Party Access: No third-party shall be granted access to user data for the purpose of marketing or sales. Any sharing of data with third parties will be solely for the purpose of providing the Service, and only with explicit user consent or as required by law. 5. User Consent: By using Fileinbox, users consent to the collection and use of their data as outlined in our Privacy Policy. Users have the right to access, modify, and request deletion of their data at any time. 6. Changes to Data Usage Policy: Fileinbox reserves the right to make changes to this data usage policy. Any changes will be communicated through appropriate channels and reflected in an updated version of this privacy policy. ## Data Protection and Security Fileinbox is committed to ensuring the security and protection of the sensitive data we process, and to provide a compliant and consistent approach to data protection. We have implemented various security measures to protect the personal information we handle: * Data Encryption: All traffic to and from Fileinbox is encrypted using SSL over HTTPS. This ensures that data in transit between our servers and your devices is secure and protected against interception. * Secure File Transfer: Files are transferred through an encrypted connection to either Amazon S3 or Google Cloud storage, ensuring the secure transmission of your data. * Encryption at Rest: Data stored within Amazon S3 or Google Cloud storage is encrypted at rest. This means that files are stored in a way that makes them unreadable without the proper encryption keys, providing an additional layer of security. * Regular Security Audits: We regularly review and update our security practices to safeguard against new threats and vulnerabilities. * Access Controls: Access to sensitive data within Fileinbox is strictly controlled and monitored. Only authorized personnel have access to this data, and only for the purpose of providing, maintaining, and improving our services. These measures are designed to protect the confidentiality, integrity, and availability of the sensitive data you entrust to Fileinbox, ensuring compliance with best practices and regulatory requirements. ## Changes Fileinbox may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Fileinbox primary account holder account or by placing a prominent notice on our site. ## Questions Any questions about this Privacy Policy should be addressed to support@fileinbox.com.